WhatsApp automation that works while your team sleeps.
Flownexa helps businesses reply faster, send reminders on time and run WhatsApp campaigns, using the official WhatsApp Business Platform.
What you get
Three things Flownexa does for your business.
Faster replies, timely reminders and campaigns people agreed to receive.
- 01
Never miss a customer
Every WhatsApp message lands in one shared inbox your whole team can work from.
- Shared inbox with assignment
- Auto-replies to keywords and new messages
- Hand-over from automation to a person
- 02
Bring customers back
Reminders go out on the right day, and customers can book a slot right in the chat.
- Service-due and follow-up reminders
- Booking by WhatsApp buttons
- Reminders only within your sending hours
- 03
Grow with consent
Send offers only to people who agreed to receive them, and see what worked.
- Opt-in records with source and date
- STOP handled automatically
- Delivery and reply reports per campaign
How it works
Live in three steps.
We do the setup with you; your team keeps working as usual.
- 1
Connect your WhatsApp Business number
Link your number through Meta's official WhatsApp Business Platform. Your account and billing stay with you.
- 2
Set up templates and automations
Pick ready templates, send them to Meta for approval, and switch on reminders and auto-replies.
- 3
Track replies, bookings and results
See conversations, bookings, deliveries and opt-outs in one place, and adjust as you go.
Features
Everything your team needs on WhatsApp.
One product, set up for how your business works.
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Shared inbox and team
One WhatsApp inbox for the whole team, with clear ownership of every chat.
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Automations
Rules that reply or follow up for you, so simple questions never wait.
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Templates
Create WhatsApp message templates, send them to Meta and track their approval.
- Learn more
Service reminders and booking
A ready pack for car showrooms and workshops: reminders from your vehicle list, and booking in the chat.
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Marketing campaigns with consent
Send WhatsApp offers to customers who opted in, at a safe speed.
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Reports
Clear numbers on what was sent, delivered, read and answered.
- Learn more
API and developers
Connect your own systems to Flownexa with API keys.
- Learn more
Security
Access control and a record of who did what.
Safe by design
Built on the official platform, with your customers' choice respected.
Official WhatsApp Cloud API
Messages go through Meta's official WhatsApp Business Platform, not an unofficial app.
Your data stays in your account
Contacts and conversations belong to your organization and are kept separate from every other one.
Opt-out handled automatically
When a customer sends STOP, marketing to them stops, and the opt-out is recorded.
Roles and 2-step sign-in
Give each person only the access they need, and protect sign-in with an authenticator app.
Industries
Built first for car showrooms and workshops.
The same tools work for any business that talks to customers on WhatsApp.
Car showrooms and workshops
A ready pack for service departments: reminders from your vehicle list and booking right in WhatsApp.
- Service-due reminders before the date, with a follow-up after
- Booking a workshop slot by WhatsApp buttons
- "Your vehicle is ready" and feedback messages from your job status (Sheet or API)
- Holidays, branches and slot capacity per workshop
Clinics
Configured for your workflow.
- Appointment reminders
- Follow-up visit reminders
- Answers to common questions
Coaching institutes
Configured for your workflow.
- Class and fee reminders
- Enquiry follow-ups
- Updates to students who opted in
Real estate
Configured for your workflow.
- Quick replies to property enquiries
- Site-visit reminders
- Project updates to opted-in buyers
Retail
Configured for your workflow.
- Order and pickup updates
- Offers to customers who opted in
- Replies to product questions
Pricing
A setup fee and a simple monthly plan.
Pick the plan that fits today; change it any time.
Starter
One WhatsApp number and a small team getting started.
- Setup
- Price on request
- Monthly
- Price on request
- 1 WhatsApp number
- Shared WhatsApp inbox
- Keyword and new-message auto-replies
- Templates and approval tracking
- Up to 3 users
Business
RecommendedTeams that want reminders, booking and campaigns.
- Setup
- Price on request
- Monthly
- Price on request
- Everything in Starter
- Service reminders and WhatsApp booking
- Opt-in marketing campaigns
- Reports
- API access
- Up to 10 users
Custom
Several branches or your own systems.
- Setup
- Price on request
- Monthly
- Price on request
- Everything in Business
- Multiple branches
- Custom integrations with your systems
- Meta charges: WhatsApp conversation charges are billed by Meta directly to your account.
- Free pilot available: 14 days on one WhatsApp number, with help setting it up. Meta's WhatsApp charges are paid by you.
- Prices exclude GST where applicable.
FAQ
Common questions
Do I need the WhatsApp Business app?
No. Flownexa uses Meta's WhatsApp Business Platform (Cloud API). You connect a phone number to it; that number then works through Flownexa instead of the phone app.
Who pays for WhatsApp messages?
Meta charges for WhatsApp conversations and bills your own Meta account directly. Flownexa's plan covers the software and support.
Can I use my current WhatsApp number?
A number can be connected to one system at a time. Many businesses use a new number for Flownexa so existing systems are not disturbed. We help you choose.
How long does setup take?
Connecting the number and sending templates for approval can be done in a session. Meta usually reviews templates within a day.
What happens when a customer replies STOP?
They are marked as opted out, marketing to them stops, and the change is recorded with the date.
Is there a free pilot?
Yes: 14 days on one WhatsApp number, with help setting it up, so your team can try Flownexa before choosing a plan. Meta's WhatsApp charges during the pilot are paid by you.
See Flownexa on your own WhatsApp number.
Book a short demo, or message us on WhatsApp. We reply usually within one business day.